Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@snazzyandjazzy.com. Please note that returns will need to be sent to the following address: Snazzy, 36932 2nd Ave SW, Federal Way, WA 98023

All return shipping costs are the sole responsibility of the customer.

At Snazzy, our goal is to offer authentic designer and quality apparel at competitive everyday prices. Rather than increasing our prices to cover the cost of free returns, we keep our prices lower and ask customers to cover return shipping if they choose to return an item.

We encourage you to carefully review each product description, photos, measurements, color, and size information before placing your order. If you have any questions about an item, please contact us before purchasing at info@snazzyandjazzy.com. We are happy to help and typically respond within 24 hours.

Every item is carefully inspected before it is shipped. If an item does not meet our quality standards, we reserve the right to cancel the order and issue a full refund before shipment rather than send merchandise that does not meet our expectations.

We highly recommend using a trackable shipping service and purchasing shipping insurance. We are not responsible for return packages that are lost or damaged in transit. Original shipping fees paid at checkout are non-refundable.

You can always contact us for any return question at support@snazzyandjazzy.com. 

Security Tags
To protect the integrity of our merchandise, select items are shipped with a Snazzy security tag attached. Merchandise must be returned with the original security tag intact and attached. Returns with a removed, altered, or damaged security tag will not be eligible for a refund.

Please try on garments before removing the security tag. Once the security tag has been removed, the item is considered accepted and cannot be returned.

Fraud Prevention
To protect our customers and our business, Snazzy reserves the right to refuse returns that do not comply with this policy or that show evidence of misuse, excessive wear, alteration, or fraudulent activity.

Return inspection
Refunds are issued only after the returned merchandise has been received and inspected.

Final sale items
Clearance items, intimate apparel, gift cards, and personalized items are final sale and are not eligible for return, refund, or exchange.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@snazzyandjazzy.com.